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Your message has been sent. We’ll get back to you as soon as we can. Please note that our hours at 9 am- 5:30p, Monday to Friday and 9:30am – 4pm on Saturdays. We’re located in London, Ontario, making us Eastern Standard Time. Feel free to give us a call any time as well, toll free at 1-855-444-8488

Some Frequently Asked Questions

Do the EasyFold models require assembly?

Both models come fully assembled. All you need to do is decide if you want to connect the joystick controller to the right or left armrest. The process to install it takes around 3 minutes. Then you just unfold the unit, place the seat covers in position, and you’re ready to go.

How can I try out the EasyFold?

We have demo models available for you to take a test drive at Mobility 1st in London Ontario.

1161 Florence Street,
London, ON

EasyFold sold at mobility 1st London Ontario
Do the EasyFold Standard and the EasyFold Elite models have a FREE-Wheel function?

Yes. Both come with FREE-wheel and can be pushed when needed.

What forms of payment do you accept?

We accept the following forms of payment.

  1. All major credit cards
  2. Debit cards with the Visa or MasterCard symbol
  3. Money orders or cashiers cheque
  4. Wire Transfers and E-Transfers
  5. Personal cheques(The product will ship after the chequeclears)
Will my private insurance pay for the EasyFold?

You will have to contact your insurance carrier to find out if they will reimburse you for the purchase of a mobility transportation aid. We have been told that some people have been fully or partially reimbursed for their purchase.

How long does shipping take?

We ship it by courier. Once shipped from our London Ontario location it can take up to 5 business days depending on the destination province.

Do you ship outside of Canada?

Yes. We ship internationally using Federal Express Economy Air Service. We have special rates. An example would be shipping to certain parts of Europe for as little as $400.00.

How will I know when the product will arrive?

When we ship, we provide a tracking number via email. If you do not have an email address, we will call you to provide the tracker number by phone.

See all FAQs

Our EasyFold Models

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