Common Questions We’ve Received From Customers
Looking for answers, we’ve compiled some of the most common questions below.
- Click here to watch how to load the PRO 2.0 in a vehicle trunk – https://easyfold.ca/how-to-videos
- Click here to watch how to load the EasyFold Standard model in a vehicle trunk – https://easyfold.ca/how-to-videos
We never share your personal information with any third party, with the exception of credit card processing, service providers & shipping companies, as necessary to safely process and deliver your order.
Yes! Ordering on our website is safe and that is 100% guaranteed. We utilize the same industry standard, state-of-the-art 256 Bit Secure Socket Layer checkout system used by the leading Internet websites.
When you go to the “Checkout” and other pages, you will notice a LOCK icon next to your browser location bar, which indicates that all information transmitted will be encrypted with this 256 Bit Secure Socket Layer technology, making it impossible for unauthorized individuals to access it.
We created a helpful video for charging the battery on-board:
If you require further assistance, please Contact Us.
We created a helpful video for connecting (plugging in) the battery:
If you require further assistance, please Contact Us.