PayBright is Canada’s leading provider of flexible, affordable payment plan options for healthcare treatments and products. Their ever-evolving proprietary technology platform allows healthcare providers and consumers to benefit from the fastest, most convenient, and most transparent process in Canada.  PayBright is led by a committed team of professionals with diverse experience in financial services and technology. Since their founding, they have helped many Canadians defer their payments – and not their healthcare.

How It Works

Contact PayBright customer service at any time with questions about your payment plan, or head to our Customer Service FAQs.

How It Works

Contact PayBright customer service at any time with questions about your payment plan, or head to our Customer Service FAQs.

FAQ’s About PayBright

What is a PayBright payment plan?

PayBright payment plans allow you to break down the cost of an expensive purchase into a series of affordable monthly or bi-weekly installments. This allows you to complete your purchase on EasyFold Canada with confidence.

How do I apply?

Our application is integrated into the checkout process on EasyFold Canada website. Simply select PayBright as your payment option.

How quickly do I need to use my approved credit?

Your credit approval can be used for up to 365 days. You can fund multiple purchases over time with your credit approval. After 365 days, we require a new application.

Does PayBright check my credit?

It depends!

We do an instant credit check with a bureau if you are paying in Easy Monthly Payments or with a PayBright Virtual Card.

We don’t check your credit with a bureau when you “Pay in 4” with our bi-weekly payment plan.

How do I complete the transaction?

Your entire transaction is completed as part of the checkout process on the EasyFold Canada website.

Are there any restrictions on what PayBright will fund?

PayBright funds all the product on our website.

How do I make my payments?

Your payments will be set up as convenient pre-authorized payments from your chequing account. In some cases, you can also set up automatic payments from your Visa or Mastercard debit or credit card.

How do I access my account?

You can log into the PayBright customer portal here. Your login details are in the confirmation email we sent you when you first completed your transaction. If you can’t find your login details, please contact us.

Can I prepay my outstanding balance?

Yes! PayBright payment plans are repayable in full or in part at any time, with no penalty. To make an extra payment

If I have questions about my account, do I contact the EasyFold or PayBright?

Please contact PayBright directly, as EasyFold Canada does not have access to all the details of your account.

What if I want to return my purchase or get a refund?

You should contact EasyFold Canada directly to arrange returns or request refunds. Returns and refunds are subject to our Refund Policies. PayBright will process a refund to a customer if we are directed to do so by EasyFold Canada. You can read more about our refund policy in our Terms & Conditions.

Is my personal information secure with PayBright?

Yes, protecting your personal information is very important to us. We encrypt sensitive data. We also maintain physical, electronic, and other safeguards to protect your information. We do not sell your information to anyone. You can read our detailed Privacy Statement here.

Need Help Finding The Right Coverage?

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